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Crew callout and resource management software that utilities use to mobilise and track restoration workforces during storms and outages.

ARCOS automates the rules-driven callout process — seniority, overtime equalisation, union agreements — so a utility can assemble a compliant crew in minutes rather than hours, then tracks those crews through Crew Manager and captures field damage assessment and restoration progress in the Assess & Restore mobile app, with real-time storm restoration reporting for the operations centre. Seventeen of the top 25 US utilities use the platform, whose customers serve roughly 45% of US gas and electric meters, and more than a million crews and employees rely on it. Based in Columbus, Ohio, ARCOS is backed by Vista Equity Partners and Bain Capital.

Headquarters
Columbus, OH
Employees
201–500
Business model
SaaS
Ownership
PE-owned
Sells to
UtilitiesGas utilitiesWater utilitiesAirlines
Interconnection queue footprint

No queue positions recorded under this name. Expected for software, capital and supply chain companies, which do not hold interconnection requests.

Sources
  • · Curated research

Written profiles are hand-entered and not independently verified. Queue figures are computed from ISO interconnection data and reflect requested capacity, not built capacity.

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